What Is Cloud Computing Anyway?

Cloud computing relies on the pooling of resources to attain coherence and economies of scale, much like a utility or electricity grid over a network. At the very foundation of cloud computing is the much larger concept of converged infrastructure and communing services. 

The cloud also concentrates on making the most of the possibilities of the collective resources. Cloud resources are normally not just shared by multiple users but are also dynamically reallocated for demand. This could work for allocating resources to users. For instance, a cloud computer facility that serves European users during European business hours with a specific application (like email) may reallocate the same resources to serve American users throughout North America's business hours with another application (e.g., a web server). This approach will optimize the usage of computing power thus decreasing ecological damage as well since less power, air-conditioning, rackspace, and so on are expected for a number of functions. With cloud computing, multiple users can access one server to retrieve and update data without purchasing licenses for separate applications.

The term "moving to cloud" also relates to an organization moving away from a traditional CAPEX model (buy the dedicated hardware and depreciate it over a time period) to the OPEX model (use a shared cloud infrastructure and pay as one uses it).

Cloud computing enables businesses to steer clear of upfront infrastructure costs, and concentrate on projects that distinguish their businesses as opposed to infrastructure. Cloud computing also allows enterprises to get their applications running quicker, with better manageability and decreased maintenance, and enables in-house IT to more rapidly relocate resources to meet changing and volatile business demand.

If you think that cloud computing is the next step to your business's financial success, visit or call Batts Communication Services at www.battskc.com or 816-353-4884. Don't be left behind when it comes to technology, make the call today!

What can Batts Communication Services do for you if you already have an IT department?

Here are a few tips to help your business IT budget drop with new technology and services that do the work for you!

Virtual Help Desk

We are able to offer your business a Virtual Help Desk. We'll inventory and label your computer systems with our Help Desk number. Your customers can “just call the Help Desk” whenever they want IT help. Our specialists will login remotely and solve the problem then and there.  We can escalate problems that call for an on-site presence to your IT Department. This guarantees faster response times to absolve user requests, offers standard support for remote facilities,  and frees your Information Technology Department to concentrate on business critical issues.  Furthermore, if your Information Technology Department is a "one-man show" this gives a backup resource for emergency situations.  Our Help Desk allows the majority of industry standard technology.  We've got a number of support options to select from.

Disaster Recovery

We provide a collection of catastrophe recovery and business continuity options for your Information Technology Department.  Ensure that your users are up and running even if your server is off-line with our DataGuard BDR device.  Have a mission critical e-mail server?  Not a problem, our e-mail spooling and continuity service will keep the communications moving whether or not your Exchange server is down.

Third Level Support

If your business currently has an Information Technology Department, we can supply third level support for more complicated problems.  We have Microsoft Certified Technicians available to help.  We support Microsoft servers and line of business apps including Microsoft CRM, Microsoft Exchange, Sharepoint and SQL Server administration.

Server Monitoring

We offer around the clock tracking to help your Information Technology Department.  Our monitoring software monitors uptime, memory usage, disk usage, and vital services on your servers. If your server goes off-line or produces an alert it immediately makes a ticket in our system. Our professionals will try to solve the problem remotely or escalate the ticket to your Information Technology Department for remediation.

Hosted Exchange

If your Exchange server has to be swapped out or upgraded you may give consideration to relocating to a Hosted Exchange solution. For a designated monthly fee, you will get limitless disk usage, smart phone support, SPAM filtering, and no longer need to cope with the expenses or hassles of maintaining an internal Exchange server. We also provide trustworthy e-mail spooling and continuity services to get rid of recovery time during e-mail cutovers.  All our hosted servers can be found in a data center here in downtown Kansas City. They're backed up every night and supervised around the clock.

Hosted Business Anti-Virus

Before you decide to renew your antivirus subscription, give us a call first.  We offer Hosted Symantec Endpoint for people who have to have a business class antivirus solution. For a flat monthly fee we'll supply the software and monitor your computer systems for virus and malware infections around the clock. If an infection is located, our server will immediately try to isolate or eliminate the virus. When problems are determined, a ticket is immediately created in our system for our Technicians to fix.

Dedicated Server Hosting

Before you buy that new server give consideration to hosting your application on our Dedicated Servers.  We'll supply the hardware, infrastructure, support and around the clock monitoring of your dedicated server for a flat monthly charge.

Hardware Procurement

We're a Dell Premier Partner, and an HP Reseller. If you're looking for a new server, workstation, or laptop contact our Technicians and we'll suggest a Dell or HP system according to your specified needs.  As a Premier Partner we sell that equipment less expensive then anybody. You'll save $100s or perhaps $1000’s on your Information Technology budget simply by contacting us first.

So if you're a business in the Metro Kansas City, Missouri area and any of these services appeal to you, give Batts Communication Services at 816-353-4884.

Cloud Backup and Server Hosting To Help Make Your Business Run Better

Back your computer information up to the Cloud with confidence.  Right now Batts Communication Services offers automatic on location and off location backup options.  Whether or not you require simple file level backups or more advanced DataGuard BDR devices (Backup and Disaster Recovery) we've got you covered.  We take the anxiety out of back-up – by safely and regularly duplicating your company's data.

Batts Communication Services of Kansas City, Missouri can web host your server in our top of the line Data Center. We can easily have a shielded, current, and virus protected server up to meet your needs quickly including website hosting ability, Microsoft SQL Server, SharePoint, Microsoft CRM, or Terminal Server, depending on your specific requirements.

Our Cloud-Based Servers Include:

•   Completely individualized designs
•   Free antivirus software
•   24/7 server resource monitoring
•   Operated at our secured information center in down-town Kansas City, Missouri
•   Virtualized servers
•   Day-to-day system backups

Managed Anti-Virus
We offer a completely centralized, maintained and hosted antivirus and anti-spyware service with Symantec Endpoint technology.  Just set up our zero-configuration installation file on your computers, servers and laptops and you will never need to do anything with them ever again!  If any computer in your system is corrupted with a virus our computer software will immediately try to get rid of it and notify our Help Desk night or day if the removal isn't effective.

 Our Cloud-Based Antivirus Includes:
•   Free company antivirus software
•   24/7 malware and adware monitoring
•   Active risk scanning
•   Advanced root kit identification and removal
•   Regular antivirus and malware upgrades

Hosted Web Filtration For Your Business

Keep up with the web connection for your business with our Hosted Web Filtration service.  It's made to stay low-cost for smaller and medium-sized companies.  You can now prohibit employees from opening up productivity wasting internet sites such as Twitter, Youtube, and Facebook.  With our help, you can also also safeguard your system against the newest malware and spyware risks.

Our Hosted Web Filtration Service Includes:

•   Block internet site based on category
•   Whitelist or Blacklist certain internet sites
•   Guards computer systems and smart phones from malware and spyware
•   Certain staff can sidestep restricted web pages
•   Absolutely no hardware or software to install

Hosted Exchange Solutions From Batts Communication Services

Cloud-based e-mail also referred to as hosted exchange offers everyone in your business individual access to their e-mail from anywhere that you can find internet access. It is useless to purchase your own small enterprise e-mail server and organize exchange personally - all aspects are handled inside our protected data center. The easy month to month fee is predictable and workable.

Our Cloud-Based Email Includes

•   Absolutely no mailbox storage limitations
•   No long term contracts (pay monthly or quarterly)
•   Day-to-day e-mail backups
•   Public Files (Share Business Calendar, Contacts and Emails)
•   SPAM and virus e-mail filtering
•   Cell phone support (Windows Mobile, Droid, Blackberry, etc.)
•   Microsoft Outlook
•   E-mail Spooling and Continuation
•   Outlook Webmail availability
•   99.9% uptime (8.76 hours of down-time per year)
•   On-site assistance provided

How Our Cloud Services Can Make Your Business The Best

Batts Communications Services in Kansas City, Missouri is a step above the rest when it comes to the cloud computing solutions of Kansas City companies.  If you were to move your business's data and support to the cloud right now, could could spend less and get more when it comes to service. The term "cloud computing" is generally means whatever involves website hosting solutions such as e-mail, instant messaging or data backups done strictly online.  If yours is a smaller business with a small Information Technology budget, you can now take advantage of equal technology to that of a large corporation at a small fraction of the cost with Cloud-based Solutions.

To help you make this big step into the future, we have composed this list of ten advantages of cloud computing for small businesses:

•    Smaller Cost – Cloud Computing is a great thing for small and medium size businesses when it comes to price since you only pay for what you actually make use of.

•   Scalable Storage Options – You can measure your company's storage needs easily rather than having to just go and purchase expensive equipment.

•   Automatic Updates – you don't need to have IT personel bother with buying updates for software and hardware in the future.

•   Remote Accessibility – Employees can have instant access to the things that they need anyplace they may be, rather than having to remain immobile a lot of the time.

•   Environmentally-Friendly Computing – Cloud Computing allows you to run additional apps with less hardware and less power which is absolutely necessary for this highly advanced age.

•   Ease of Implementation – Since there really isn't any equipment and other components that would require a significant amount of time, you'll have the ability to operate your company in pretty much the same amount of time that it takes to set up a Facebook account.

•   Talented Vendors – Cloud computing providers are typically experts at their field.

•   Response Time – Cloud computing attains a substantially better response time than your standard server hardware.

•   Big Step For Smaller Businesses – Cloud Computing technology can help small enterprises to compete more proficiently with lots of larger organizations. This levels out the playing field.


•   Overall Performance and Longevity - Operate your internet sites and SaaS applications at a significantly faster pace as a result of the benefits of choosing an boundlessly stronger service.

What Cloud Computing Really Means For The Future Of Your Business

It may be true that this future industry appears to be a bit fuzzy, but it isn't so fuzzy when you consider the value proposition from the perspective of IT professionals like those at Batts Communication Services of Kansas City, Missouri.

As a visualization of the Internet, "the cloud" is most certainly a familiar cliché to many, but when you add in the word "computing," the definition gets bigger and fuzzier. Cloud computing begins to take focus only once you consider what Information Technology is constantly in need of: the ability to amplify capacity or incorporate capabilities quickly without worrying about committing to any new infrastructure, lining up new personnel, or licensing new software. Cloud computing entails any subscription-based or pay-per-use service that -in real time- uses the Internet to extend IT's established capabilities.

Here is a rough explanation of exactly what cloud computing is about:

1. SaaS
This style of cloud computing gives one application with the browser to a huge number of customers with a multitenant architecture. On the consumer side, this means no initial investment in servers or software licensing.

2. Web Services Within The Cloud

Similar to SaaS, Batts Communication Services offers APIs that allow businesses like yourself to maximize functionality on the Internet. 

3. Platform As A Service

Another type of SaaS, this cloud computing service gives you development environments as a service. With this, you are able to construct your apps that work off of our infrastructure and are sent to your users with the Internet from our servers. This is an excellent way to provide yourself with predictability and pre-integration.

4. MSP (Managed Service Providers)

This was one of the first types of cloud computing. A managed service is simply an app exposed to IT instead of the end-users. Examples would be virus scanning service for e-mail or an app scanning service.

5. Service Commerce Platforms

A mixture of SaaS and MSP, this cloud computing service creates a service hub that users of the system can interact with directly. In the majority of cases, these are utilized for trading environments, such as expense management systems that enable users of the system to order travel or secretarial services from one platform that then has the ability to manage the service delivery and pricing within the parameters set by the user, much like an automated service bureau.

In the technology field today, cloud-based interconnection is becoming a bigger and bigger necessity to stay up to date with the market. Let Batts Communication Services help your Metro KC  business to stay ahead of the game when it come to tech. Give us a call today at (816) 353-4884 or (913) 492-5351.