New IT Support Now Available From Batts Communications

A well maintained, proactively-serviced network and its devices will always run better than the alternatives.  The staff at Batts Communications know this and are now capable of helping Kansas City area businesses with their IT and technology needs.  Batts Communications recently purchased IT company Mulberry Tek which expanded their product line and offerings and brought on additional staff to expand their already growing IT market.

"As a result of our always-eyes-on style of monitoring networks 24 hours per day, your company can experience an additional level of comfort and security. With MulberryTek's Managed IT Services monthly computer support plans, your company will notice a tremendous difference and reap the benefits of time spent preventing fires rather than fighting them" says Kyle Batts, Owner

Batts Communciations can now provide your company with a Virtual Help Desk. The customer's end users can “just call the Help Desk” when they need IT support. The highly skilled technicians will login remotely and resolve the issue on the spot.  Issues that require an onsite presence can also be handled in combination with in house IT Dept. This ensures quicker response times to end user requests, provides standard support for remote facilities, and frees the IT Dept. to focus on business critical issues.  For smaller companies with a single IT person, this provides a backup resource for emergencies.

They also offer a line of disaster recovery and business continuity solutions for your IT Department. Keep your users up and running even when your server is offline with our DataGuard BDR appliance. Have a mission critical email server? No problem, our email spooling and continuity service will keep your messages flowing even if your Exchange server is down.

Batts Commnications provide 24/7 monitoring to assist your IT Department.  The monitoring software monitors uptime, memory usage, disk usage, and critical services on your servers.  Batts Comminications is also now offering Hosted software platforms for Microsoft Exchange, Anti-Virus solutions, and Servers.